Refund policy

Return & Refund Policy – BELLAVINCIA

At BELLAVINCIA, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 7-day return and refund policy.

1. Return Period
Customers can request a return within 7 days of receiving the product. Requests made after 7 days will not be accepted.

2. Eligibility for Returns
To qualify for a return, the item must:

  • Be unused and in its original condition

  • Be in the original packaging

  • Include all tags, accessories, and proof of purchase

3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the issue and arrange a replacement or refund.

4. Non-Returnable Items
The following items cannot be returned:

  • Used or damaged products (not caused by shipping)

  • Items without original packaging

  • Final sale or clearance items

5. Refund Process
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5–7 business days to your original payment method.

6. Return Shipping
Customers may be responsible for return shipping costs unless the product received is damaged or incorrect.

7. How to Request a Return
To start a return, please contact our support team with:

  • Your order number

  • Reason for return

  • Photos of the product (if damaged or defective)

8. Contact Us
If you have any questions about our return and refund policy, please contact us at:
Email: thebellavincia@gmail.com

Thank you for shopping with BELLAVINCIA.